Privacy Policy

Who we are

FUN AL HAYAT provides luxury concierge services in Paris, France. This policy explains how we handle the personal information you share with us when you contact us or use our services.

What we collect

We collect only what you choose to send us, mainly through WhatsApp: your name, phone number, travel dates, preferences and the details of your requests. We may also receive technical data such as browser type when you visit this website.

How we use it

We use your information to respond to your enquiries, arrange and confirm bookings, provide personal follow-up and improve our service. We do not sell your personal information.

Sharing with providers

To fulfil a request we may share the necessary details (for example your name and dates) with the hotels, restaurants, boat operators, drivers and other providers involved. They handle that information under their own policies.

Third-party services

Conversations take place on WhatsApp, which is operated by Meta and governed by its own privacy policy. This website loads fonts from Google Fonts.

Retention and security

We keep your information only as long as needed to provide the service and meet legal obligations, and we take reasonable steps to protect it.

Your rights

You may ask us at any time to access, correct or delete your personal information by messaging us on WhatsApp. Where European data protection law (GDPR) applies, you also have the right to object to or restrict processing, and to lodge a complaint with your data protection authority.

Changes

We may update this policy from time to time. The latest version is always on this page.